Skip to main content
Custom domains let you serve your published app from your own URL (e.g., app.yourcompany.com) instead of the default *.nativelyai.app subdomain. For teams building custom AI business software, a branded domain signals that you own the software — not just rent space on a vendor subdomain.
Custom domains are available on Builder plans and above. Free plans use the default platform subdomain only.

Platform subdomain

Every project gets a default platform subdomain when created:
On supported plans, you can rename your platform subdomain. Old subdomains redirect to the new one for up to one year, giving you time to update links.

Connect a custom domain

1

Publish your app

Your app must be published before connecting a custom domain. See Publish your app.
2

Open domain settings

In your project, go to Settings → Domains.
3

Enter your hostname

Type the domain you want to connect — either a subdomain (app.example.com) or an apex domain (example.com).
4

Configure DNS

Builder shows the DNS records you need to add at your domain registrar. The records differ depending on whether you’re connecting a subdomain or apex domain:
5

Wait for verification

After adding DNS records, Builder verifies ownership and provisions an SSL certificate. Status updates appear in the domains panel — no page refresh needed.
DNS changes can take up to 48 hours to propagate, though most providers update within minutes. You need access to your domain’s DNS settings to complete setup.

Domain limits

  • Up to 5 custom domains per environment (production, staging, dev) per project
  • Only one primary domain per environment at a time
  • Domains are scoped per environment — production and staging can have different domains

Domain status

Your domain moves through these states:

Disconnect a domain

To remove a custom domain:
  1. Open Settings → Domains
  2. Select the domain
  3. Click Disconnect
Your app continues to be available on the default *.nativelyai.app URL.

Next steps

Publish your app

Make sure your app is published before connecting a domain.

Plans & credits

Check custom domain limits for your plan.
Last modified on August 3, 2026