> ## Documentation Index
> Fetch the complete documentation index at: https://docs-builder.nativelyai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Answers to common questions about building apps, credits, publishing, and workspaces.

## Getting started

<AccordionGroup>
  <Accordion title="What is Native.Builder?">
    Native.Builder (Builder for short) is a software factory. Specialized AI agents — like roles on a dev team — plan, build, and ship web applications for you. Instead of hiring developers or paying an agency, you describe what you need and agents produce real, publishable software in a fraction of the time and cost.
  </Accordion>

  <Accordion title="Do I need to know how to code?">
    No. Builder is designed for both developers and non-developers. Describe what you want in plain language and the agents build it for you. Developers can also inspect and edit the generated code directly.
  </Accordion>

  <Accordion title="What kind of apps can I build?">
    Builder produces Vite-based React  applications. This covers landing pages, dashboards, internal tools, SaaS, and most standard web apps. Native mobile apps and backend-only services are outside the current scope, but we are currently working in supporting them.
  </Accordion>

  <Accordion title="How do I create a new project?">
    From the dashboard, type a description in the prompt box and submit. Builder creates a project and starts building. You can also open an existing project from your project list.
  </Accordion>
</AccordionGroup>

## Credits and billing

<AccordionGroup>
  <Accordion title="How many messages do I get per month?">
    It depends on your plan and the models you use. A Builder plan (100 credits/mo) typically supports roughly 50–100 chat turns with standard models. Premium models consume more credits per message.
  </Accordion>

  <Accordion title="Do credits roll over?">
    No. Monthly plan credits reset at the start of each billing cycle. Unused credits do not carry forward.
  </Accordion>

  <Accordion title="Can I share credits with my team?">
    Yes. All workspace members share a single credit pool. When one person uses credits, the balance decreases for everyone in the workspace.
  </Accordion>

  <Accordion title="How do I upgrade or downgrade?">
    Open **Settings → Billing** in the app and select a new plan. Upgrades take effect after payment is confirmed. Downgrades apply at the end of your current billing period.
  </Accordion>

  <Accordion title="What happens if my payment fails?">
    Your workspace gets a grace period. If payment isn't resolved, paid-plan features may be restricted and your workspace reverts to free-tier limits until billing is fixed.
  </Accordion>
</AccordionGroup>

## Publishing and domains

<AccordionGroup>
  <Accordion title="What URL does my published app get?">
    Every published app gets a URL on `*.nativelyai.app`, derived from your project ID. You can also connect a custom domain on paid plans.
  </Accordion>

  <Accordion title="Can I unpublish my app?">
    Yes. Open your project's publish settings and click **Unpublish**. The live URL will stop serving your app.
  </Accordion>

  <Accordion title="Does publishing cost credits?">
    No. Publishing deploys your app but does not consume AI credits.
  </Accordion>

  <Accordion title="Can I use my own domain?">
    Yes, on Builder plans and above. See [Custom domains](/features/custom-domain) for setup instructions.
  </Accordion>
</AccordionGroup>

## Workspaces and collaboration

<AccordionGroup>
  <Accordion title="What is a workspace?">
    A workspace is your team's container for projects, billing, and members. Every user belongs to at least one workspace.
  </Accordion>

  <Accordion title="What roles are available?">
    Workspaces support **Owner**, **Admin**, **Member**, **Viewer**, and **Guest** roles. Owners and Admins manage billing and settings. Members can build and edit projects. Viewers have read-only access.
  </Accordion>

  <Accordion title="How do I invite someone?">
    Open **Settings → Members** and send an invite by email. The invitee accepts via a link sent to their inbox.
  </Accordion>
</AccordionGroup>

## Account and support

<AccordionGroup>
  <Accordion title="How do I get help?">
    Join our [Discord community](https://discord.gg/uP2TQVtkRj) for the fastest responses — questions, tips, and updates from the team and other builders.

    Use the in-app **Help** button to report bugs, ask questions, or request features. You can also email [support@nativelyai.com](mailto:support@nativelyai.com).   You can also use the in-app **Help** button to report bugs, ask questions, or request features, or email [support@nativelyai.com](mailto:support@nativelyai.com). See [Support](/support) for details.

    See [Support](/support) for details.
  </Accordion>

  <Accordion title="How do I delete my account?">
    Contact [support@nativelyai.com](mailto:support@nativelyai.com) to request account deletion.
  </Accordion>
</AccordionGroup>